1. How do I choose the right helmet size?
Measure the circumference of your head with a measuring tape, going across your forehead and around the back. Compare the measurement with CrashProof’s size chart. If you’re unsure, contact our support team for guidance.
2. Are CrashProof helmets safety certified?
Yes. All CrashProof helmets meet or exceed international safety standards such as DOT and ECE, and undergo strict testing to ensure maximum protection.
3. How often should I replace my helmet?
We recommend replacing your helmet every 3–5 years of use, or immediately after an accident or strong impact, to maintain maximum safety.
4. Can I wash or remove the helmet liner?
Yes. Most CrashProof helmets feature a removable, washable, and replaceable liner, keeping your helmet fresh and comfortable.
5. How long does delivery take?
Orders are usually processed within 24 hours and delivered in 2–5 business days, depending on your location.
6. Can I return or exchange my helmet?
Yes. CrashProof offers size or model exchanges within 7 days of receiving your order, provided the item is unused.
7. Do helmets come with a warranty?
Yes. All CrashProof helmets include a 12-month warranty covering manufacturer defects.
8. Does CrashProof offer helmets for long-distance touring?
Yes. Our Full-face and Modular helmets are designed with aerodynamics, efficient ventilation, and lightweight materials, making them ideal for long rides.
9. Can I customize my helmet (logo, decals, graphics)?
Yes. CrashProof provides custom design services for bulk orders, perfect for rider clubs or corporate branding.